Services
Small-Business Technology Support
Practical technology for small businesses and institutions — from the first spreadsheet to a real workflow tool.
Who it is for
- Shops, agencies, schools, coaching centres and family businesses
- Owners who know their operations well but have no one responsible for the technology
- Institutions moving from paper and chat messages to digital records
Problems it addresses
- Records spread across notebooks, phones and messaging apps
- Daily reports that take hours to assemble by hand
- No clear system for invoices, registrations, attendance or inventory
- Software bought but never set up properly
What is included
- A clear assessment of what the business needs — frequently less than expected
- Setting up and configuring the right tools (Google Workspace, Microsoft 365, spreadsheets, forms)
- Automating repetitive reporting; connecting the pieces that should talk to each other
- Simple custom software when nothing off-the-shelf fits (see Custom Software)
- Training notes so staff can keep it running
What is not included
- Accounting or legal advice
- Enterprise ERP roll-outs
- Practices that mislead customers, including fabricated reviews
Tools & capabilities
Google Workspace & Microsoft 365Spreadsheet systems & automationBangla-first business softwareSQLite-backed local recordsDocumentation & process design
Public evidence
Frequently asked questions
- We are a very small business. Is this for us?
- Yes. The first goal is usually to reduce friction with the tools already in place before introducing new software.
How to get in touch
Direct contact is available on WhatsApp and Telegram; email also works, and the contact page lists every channel. Describe the problem, the desired outcome and the timeline if there is one; I will respond with the relevant questions and a practical next step.
Availability: Based in Dhaka, Bangladesh · remote worldwide. Work is delivered remotely; on-site visits are not offered as a standard service.